Super Auto Motor Parts, Standard SHIPPING Terms

At Super Auto Motor Parts, we are dedicated to providing you with reliable and fast shipping to ensure your orders arrive promptly and in perfect condition. Please review our shipping policy for detailed information on how we handle orders, shipping methods, and delivery timelines.

Order Processing

• Processing Time: Orders are processed within 1-2 business days (Monday through Friday) after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day.
• Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details.
• Tracking Information: When your order is shipped, a tracking number will be sent to your email for monitoring your shipment’s progress.

Shipping Methods

We offer multiple shipping options to suit your needs:

1. Standard Shipping: Delivered within 5-7 business days.
2. Expedited Shipping: Delivered within 2-3 business days.
3. Overnight Shipping: Delivered within 1 business day (order must be placed before 12 PM PST).

Note: Shipping times are estimates and may vary based on your location and unforeseen delays such as weather conditions or carrier issues.

Shipping Costs

Shipping costs are calculated at checkout based on the weight, size of the order, and the shipping destination.

• Free Shipping: Orders over $150 qualify for free standard shipping within the United States.
• Flat Rate Shipping: For small and lightweight items, we offer flat-rate shipping starting at $5.

Shipping Destinations

We ship to all 50 U.S. states, including Alaska and Hawaii.

• International Shipping: Available shipping method for countries outside the USA

Delivery Timeline

• Delivery times depend on the shipping method chosen during checkout and the shipping destination.
• Standard deliveries to remote or rural locations may take an additional 1-2 business days.

Order Changes & Address Corrections

• If you need to change your shipping address or modify your order, please contact us within 24 hours of placing your order.
• Once an order is shipped, we cannot make changes to the shipping address.

Damaged or Lost Packages

• Damaged Shipments: If your package arrives damaged, please notify us immediately and include photos of the damage. We will work with the carrier to resolve the issue and arrange a replacement or refund.
• Lost Shipments: If your order does not arrive within the estimated delivery time, please contact us so we can assist in tracking your shipment or filing a claim with the carrier.

Additional Information

• PO Boxes: Some carriers do not deliver to PO Boxes. If your shipping address is a PO Box, we may need to contact you for an alternate address.
• Signature Required: Orders over $500 may require a signature upon delivery to ensure secure receipt.

Contact Us

If you have any questions or concerns about your shipment, feel free to contact our customer support team:

• Email: info@superautomotorparts.com
• Live Chat: Available during business hours on our website.

Thank you for choosing Super Auto Motor Parts! We’re here to ensure your shopping and shipping experience is smooth and hassle-free.