Returns & Warranty Policy for Super Auto Motor Parts

At Super Auto Motor Parts, customer satisfaction is our priority. We understand that sometimes you may need to return or exchange an item or make use of a warranty. Below, you’ll find detailed information on our return and warranty policies to ensure a smooth and transparent process.


Returns Policy

Eligibility for Returns

  • Items must be returned within 30 days from the date of delivery.
  • Products must be in original condition, unused, uninstalled, and in their original packaging.
  • Returns must include all original components, accessories, and documentation.

Non-Returnable Items

The following items are not eligible for return:

  • Electrical parts that have been installed or used.
  • Custom or special-order items.
  • Items marked as “Final Sale” at the time of purchase.

How to Initiate a Return

  1. Request a Return Authorization (RA): Contact our customer service team at info@superautomotorparts.com Β to request an RA number.
  2. Prepare the Package: Safely pack the item(s) in the original packaging with all included documentation. Clearly mark the RA number on the package.
  3. Ship the Return: Use a reputable shipping carrier with tracking and insurance. Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item shipped).

Refund Process

  • Once your return is received and inspected, we will notify you via email.
  • Approved refunds will be processed within 5-7 business days and issued to the original payment method.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

Exchange Policy

  • Exchanges for incorrect or defective items must be requested within 30 days of delivery.
  • Follow the return process above to send the original item back. A replacement item will be shipped once the original item is received and inspected.

Warranty Policy

Warranty Coverage

  • Many of our products are covered by a manufacturer’s warranty. Warranty terms vary by product and brand. Please refer to the product description or contact us for specific warranty details.
  • Warranties typically cover defects in materials or workmanship but do not cover damage caused by misuse, improper installation, or normal wear and tear.

How to File a Warranty Claim

  1. Contact Us: Email our support team at info@superautomotorparts.com with the following information:
    • Proof of purchase (order number, receipt, or invoice).
    • Photos or videos of the defective item.
    • Description of the issue.
  2. Warranty Evaluation: We will evaluate your claim and work with the manufacturer to determine eligibility.
  3. Resolution: If approved, we will provide a replacement part, repair, or refund according to the warranty terms.

Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, notify us within 48 hours of delivery.
  • We will arrange for a replacement or issue a full refund, including shipping costs, once the issue is verified.

Restocking Fee

  • A 15% restocking fee may apply to returns that are not due to an error or defect.

Contact Us

For any questions or assistance with returns or warranty claims, please contact us:


Thank you for choosing Super Auto Motor Parts. We are committed to ensuring your satisfaction and making the returns and warranty process as seamless as possible!